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Privacy Policy

(Updated May 2018)

Please read the information below carefully as it explains what kind of personal data we collect in connection with our products and services, how we use this information, and your rights with regards to this information.


In order for us to provide our products and services, we will collect data directly from you either in person or via email. We will also request personal data of others, but this shall be limited to the name and contact numbers of  persons that you have chosen to be contacted in case of an emergency. Where you disclose the personal data of others, you must ensure you are entitled to do so.

Data we collect:

  • Name, address, date of birth, contact details, exercise patterns and occupation/work patterns
  • Contact name & telephone numbers of a person/s that you have chosen to be contacted in an emergency
  • Information relating to health, including medical history and pregnancy
  • Other information as per our enrolment form as amended from time to time

We will not share personal data with third parties unless:

  • required to do so by law or for insurance purposes
  • you have specifically agreed that we can share your data with a third party such as a treating medical professional, physiotherapist, chiropracter or similar.

If you object to the collection of your personal data we may be unable to provide you with our products and services.


We will collect your personal health data to ensure that we can plan and provide our products and services effectively. It is important that you inform us of any changes, including those relating to health and injury, as soon as possible and timeously.


We may also use your personal data to contact you from time to time about new products or services. You may request to be withdrawn from hearing about products and services at any time by contacting us per email, phone or in person.


You have the right to request a copy of the information we hold about you and to have any inaccurate data corrected. Please email such a request to pilates15@hotmail.com.

You can also request the deletion of personal data. In exercising this right, you should understand that in some situations we may be unable to fully meet your request, for example as far as we are required to retain data  for insurance purposes, or we are required by law to grant access to this data for legal and/or health related matters.

If you do not provide us with personal data or make a request for us to delete all your personal data, we may not be able to provide our service.


We will retain your data as long as is required for legal or insurance purposes.


We will take appropriate steps to protect the confidentiality, integrity and availability of your data. Any personal data held electronically is password protected and personal information held on paper will be held in locked storage.

The Internet is not a 100% secure medium of communication and we cannot guarantee the security of any information transmitted via the Internet. We are not responsible for any damages you, or others, may suffer as a result of the loss of confidentiality of such information.


Our website may use cookies. Cookies are used to simplify accessibility, and to monitor visitor behaviour when navigating and viewing website content. Personal information cannot be collected via cookies and other tracking technology, however, if you previously provided personally identifiable information, cookies may be tied to such information. You can usually modify your browser setting to decline cookies if you prefer.


We may include links on our website to other sites that we believe you may find useful. These websites will each have their own privacy statement, which may differ from ours. Therefore please ensure that when you click on any of our links, that you read the privacy statement located on the website you have selected.


Our privacy policy will remain under regular review. Any changes will be posted on and the last update date shown. This privacy policy was last updated in May 2018.


If you have any questions please contact Andrea Hill by email at pilates15@hotmail.com or by phone 07941 329368.